rummyculture
rummyculture
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This app is available for your device
rummyculture
This app is available for your device
Contact
+91 3572708192
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummyculture?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please email your updated KYC details to our customer support team to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once updated, you can log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the rummyculture?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable, and users can only withdraw money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Having all necessary information saved in the app is mandatory for further access.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience payment delays, resulting in an extended wait time of up to 24 hours in some cases. This delay can extend the overall process beyond the initial 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails there, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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